Compliments. Complaints. Feedback

Interactions with the Vines Road Community Centre, its people, programs and daily happenings can make or break your experiences with us and perhaps leave you wanting more.

Whichever kind of encounter you had at the Centre, we want to hear all about it. 

The Vines Road Community Centre is committed to continually improving its operations, its policies and its procedures. If you had a great experience, a not so great experience, want to give us feedback or have a suggestion for the centre, here is your chance to get it to us. 

This "Contact Us" box is set up to deliver directly to the Vines Road Community Centre's Secretary. This ensures that it will pass by the operations team (the staff and volunteers that work behind the reception desk) and be read and dealt with at an executive level. 

RELATED DOCUMENTS (links will be available soon):
Continual Improvement policy
Privacy policy
Compliments, complaints, feedback and suggestions policy
Delegation of Authority policy

 

eg: Excellent work by the person in the computer room; complaint about cleanliness; Suggestion - put sofas in the foyer
Here you can go into further detail about your feedback, including dates, times, descriptions of people, etc.
If you provide a phone number with your feedback, we will contact you by phone by default
If you would or would not like to be notified of any outcomes from your feedback.